Bestari Integration Sdn Bhd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our online channels.
By using this website, you agree to the terms of this Privacy Policy.
1. Who We Are
This website is operated by Bestari Integration Sdn Bhd, a Malaysian engineering company providing industrial automation, electrical and instrumentation services, system integration, and related technical solutions.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: such as your name, company name, phone number, email address, and any other details you provide through contact forms or direct communication.
- Business Information: such as project requirements, technical inquiries, service requests, or other information relevant to the services you request from us.
- Website Usage Information: such as IP address, browser type, device type, pages visited, and other analytics data collected through cookies or similar technologies.
3. How We Use Your Information
Bestari Integration Sdn Bhd may use your information for the following purposes:
- To respond to your inquiries and provide customer support.
- To assess your requirements and provide relevant engineering, technical, or service-related information.
- To improve our website, services, and user experience.
- To communicate with you regarding your inquiry, project, or requested services.
- To comply with legal, regulatory, or contractual obligations.
4. Disclosure of Information
We do not sell, rent, or trade your personal data to third parties.
We may disclose your information where necessary to:
- our employees, representatives, or authorized service providers who assist us in operating our website or delivering our services;
- professional advisers, consultants, or contractors involved in supporting our operations or project execution;
- government authorities, regulators, or law enforcement agencies where required by law.
5. Data Security
We take reasonable administrative and technical measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, regulatory, operational, and business requirements.
7. Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality, analyze traffic, and enhance user experience. You may choose to disable cookies through your browser settings, although some parts of the website may not function properly as a result.
8. Third-Party Links
This website may contain links to third-party websites. Bestari Integration Sdn Bhd is not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies separately.
9. Your Rights
Subject to applicable law, you may have the right to request access to, correction of, or withdrawal of your personal data, as well as to make inquiries regarding how your personal data is handled.
If you would like to make such a request, please contact us using the details below.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, you may contact:
Bestari Integration Sdn Bhd
71 & 71-1, Suria Puchong 2,
Pusat Perniagaan Suria Puchong,
47100 Puchong, Selangor, Malaysia
Phone: +603-8959 8236
Email: admin@bes-int.com.my
Website: www.bes-int.com.my
11. Changes to This Privacy Policy
Bestari Integration Sdn Bhd may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality. Any updates will be posted on this page with the revised effective date.
Effective Date: 23rd April 2026